Summer and Autumn Rail Experiences at Steamtown NHS

Steamtown National Historic Site encourages you to make the most of the summer season and invites you to ride the rails! Rail experiences vary from short 30-minute trips exploring the park’s historic railroad yard to full-day trips through the Poconos.  Short train rides, the Scranton Limited and Caboose Experience, are offered Fridays, Saturdays, and Sundays.

New for the 2022 season, all ticket sales will be credit card only. Visitors are now able to purchase advance tickets for our summer excursions (Jul.-Aug.) online through or on-site at our Information Kiosk during regular business hours of 9:00 am to 5:00 pm, daily. Tickets for our short train rides, the Scranton Limited and Caboose Experience, are not available online or for advance purchase and must be purchased on-site at the Information Kiosk, the day of your visit. Those looking to plan for our autumn excursions (Sep.-Oct.), will be able to purchase tickets starting Friday, July 15th.

Short Train Rides – offered through November 5, 2022:

  • The Scranton Limited or the Caboose Experience will operate on Fridays, Saturdays, and Sundays, as staffing permits. Departure times are: 10:30am, 11:30am, 1:15pm, and 2:30pm.
  • Tickets are $6 for adults and kids over the age of 5; kids 5 and under are free. Tickets must be purchased on-site at the Information Kiosk, the day of your visit.

On dates we run our longer excursions, Short Train Rides may be cancelled due to limited crew availability. To check on the status of the Short Train Ride schedule the day of your planned visit, please call 570-340-5204.

Plan like a Park Ranger and scout out your next rail experience! Specific event information can be found by visiting the event calendar on the park website anytime. Here’s what to come for the remainder of the 2022 season.

2022 Summer Excursions: Tickets available through or on-site at Information Kiosk

  • Saturday, July 16thTobyhanna: Ice House Tour
  • Saturday, July 23rd – Archbald: Penn Division History
  • Sunday, July 31stCresco: Antique Cars and Live Music
  • Saturday, August 13th – East Stroudsburg: Lunch in the Park
  • Sunday, August 28thCresco: Antique Cars and Live Music

2022 Autumn Excursions: Tickets available starting Friday, July 15th

  • Saturday, September 24thCarbondale: Autumn Marketplace
  • Saturday, October 1st East Stroudsburg: Pickle Me Poconos
  • Saturday, October 8th – Gouldsboro: Pumpkin Patch
  • Saturday, October 15th – Delaware Water Gap: Fall Foliage
  • Saturday, October 22nd – Tobyhanna: Fall Foliage and Town Tour
  • Saturday, October 29th – Gouldsboro: Ghoulsboro Halloween


  • Masking requirements in NPS buildings and on passenger coaches are based on local conditions. Updates are posted weekly, on Fridays, to
  • Train rides are subject to cancellation due to mechanical issues, inclement weather, or crew availability.

The health and safety of our visitors, employees, volunteers, and partners continues to be paramount. While the listed areas are accessible for visitors to enjoy, services may be limited. The CDC has offered guidance to help prevent the spread of COVID-19. We will continue to monitor all park functions to ensure that visitors adhere to CDC guidance for mitigating risks associated with the transmission of COVID-19 and take any additional steps necessary to protect public health.

Located in downtown Scranton, Pennsylvania, Steamtown NHS is open 9:00am to 5:00pm, daily. From Interstate-81 follow exit 185 (President Biden Expressway, formerly known as Central Scranton Expressway); then follow the brown and white signs to the park entrance at Lackawanna Avenue and Cliff Street (GPS: N 41.41, W 75.67). General park information is available by phoning (570) 340-5200, or by visiting the park website anytime.

NeighborWorks Northeastern Pennsylvania SafetyWorks Week for Seniors

NeighborWorks Northeastern Pennsylvania (NWNEPA) served 47 older adult homeowners with much needed home repairs and improvements throughout Lackawanna County as part of SafetyWorks Week for Seniors, formerly NeighborWorks Week, July 4th – 8th, 2022.

After a two-year hiatus due to the COVID-19 pandemic, more than 300 volunteers will be coming from all over the northern portion of the United States through a partnership between NeighborWorks and Group Mission Trips, Inc. to make the weeklong event possible.

Throughout the week, repairs and improvements will include installation of exterior solar lights, exterior painting, weatherization, landscaping, porch repair, as well as installing wheelchair ramps. Each of the homes being provided services are headed by older adults, many of whom rely on volunteers and organizations like NeighborWorks to assist with repairs and modifications to increase their health and safety, allowing them to be able to continue residing in their homes and communities.

NeighborWorks has hosted Group Mission Trips, Inc. volunteers for seven previous workcamps, mobilizing 1,858 volunteers, equating to approximately 50,000 hours of volunteer labor (worth over $1.4 million) to make needed repairs to over 280 separate properties in Lackawanna County

The Dime Bank Scranton Branch Coming Soon

In order to better service your needs, you will soon be able to bank with The Dime Bank at 300 Lackawanna Avenue, Scranton, in the Marketplace at Steamtown!

This will be a full-service branch with two ATMs, one in a secure vestibule available 24/7/365 and the other at the Marketplace entrance.

SACF Announces James F. Swift Scholarship Recipients

Twenty students from twelve different high schools in the area have been awarded a prestigious scholarship through the James F. Swift Scholarship Fund administered by the Scranton Area Community Foundation, which provides $5,000 per year for each recipient for up to four years to assist with continuing education expenses.

The James F. Swift Scholarship Fund has awarded over $3.7 million since 2008, benefiting over 280 local students to date. Created in 2002 through a gift by Mr. James F. Swift to the Scranton Area Community Foundation, the James F. Swift Scholarship Fund provides support for higher education for students graduating from high schools in Lackawanna County. Following Mr. Swift’s death in 2006, the Scranton Area Community Foundation gratefully received a significant gift from his estate to the scholarship fund which has allowed a great number of students from Lackawanna County the opportunity to pursue their academic and professional goals through higher education.

The scholarship aims to provide an ongoing stream of matriculation at Lackawanna County colleges and universities. It is the goal of the Scranton Area Community Foundation to award 75% of the scholarships to students who plan to attend institutions of higher learning in the Lackawanna County region.

Scranton Area Community Foundation President and CEO Laura Ducceschi praised the generosity of Mr. Swift, noting “he has left a permanent and enduring legacy for the young people of our region. His scholarship fund makes higher education more attainable for generations of students.”

The Scranton Area Community Foundation is a partner with the Pennsylvania Higher Education Assistance Agency (PHEAA) in their Partnership for Access to Higher Education (PATH) Program to offer qualifying students additional financial aid. Through PHEAA, these scholarship recipients may be eligible for additional dollars toward their tuition.

For more information on the James F. Swift Scholarship Fund at the Scranton Area Community Foundation, please contact Brittany Pagnotti, Communications Manager of the Scranton Area Community Foundation at 570-347-6203.

Marywood University Board of Trustees, Board Officers Announced

Sister Mary Persico, IHM, Ed.D., Marywood University President, recently announced that three people have been elected to Marywood’s Board of Trustees, including two trustees who have previously served on the board and one who is serving in an ex-officio capacity. Board members include Col. (Ret.) Lorraine R. Breen, Alexandria, Va.; William R. Lynett, Clarks Summit, Pa.; and Sister Kathryn Clauss, IHM, Ph.D., Scranton, Pa. Trustees are elected for a three-year term, 2022-2025.

Board officers include: Lisa A. Lori, Esq., Philadelphia, Pa., board chair; Pia Ferrario, New York, N.Y., vice chair; Susan Cognetti, Clarks Green, Pa., secretary, and James G. Gavin, M.S.W., Scranton, Pa., treasurer. Officers also are elected for a three-year term, 2022-2025.

New Marywood University Board Members

Col. (Ret.) Lorraine R. Breen, Alexandria, Va.

Col. (Ret.) Breen, who presently serves as Special Assistant to the President, Business Operations, Uniformed Services University of the Health Sciences, Bethesda, Md., has demonstrated leadership success in the health care, food service, and military professions. She previously served as a Marywood trustee from 2007-2019 before her current election. Following her graduation from Marywood with a bachelor of science degree, magna cum laude, in nutrition and dietetics, she traversed the nation numerous times and traveled around the world, while performing in prestigious positions of senior health care leadership in both the civilian and military sectors, nationally and internationally. Along the way, she also earned a master of science degree in human resources management from Chapman University, Orange, Ca. A member of the Academy of Nutrition and Dietetics (AND), Col. (Ret.) Breen serves on the Academy’s Executive Committee for Food and Culinary Professionals, its Dietetic Practice Group, and as the policy & advocacy leader for Food and Culinary Professionals in AND’s Dietetic Practice Group. She is the corresponding secretary, Pentagon Chapter, of the National Society Daughters of the American Revolution. She has earned multiple awards and achievements, including the Defense Meritorious Service Medal, Legion of Merit, Meritorious Service Medal with five Oak Leaf Clusters and scores of other prestigious military awards. Additionally, Col. (Ret.) Breen was the keynote speaker at Marywood’s Opening Convocation in 2013 and was awarded an honorary degree during the ceremony. The Marywood Alumni Association recognized her with the 2013 Award of Excellence in Health and Human Services.

William R. Lynett, Clarks Summit, Pa.

Mr. Lynett is the Publisher Emeritus of The Scranton Times-Tribune. Mr. Lynett was publisher of The Times-Tribune from 1966-2012, CEO of Shamrock Communications from 1972-2009, and president of The Daily Review (Towanda) from 1977-1984. He and his family have a long history of civic and community leadership in Northeastern Pennsylvania and at Marywood University. He previously served as a Marywood trustee from 2007-2019 before his current election. Mr. Lynett also has served a number of professional, cultural, and educational organizations with distinction and in leadership capacities. A graduate of St. Paul’s High School, he earned a bachelor of science in accounting from the University of Scranton and is a graduate Harvard Business School’s Owner/President Management Program. Additionally, he served in the 55th Brigade of the Pennsylvania National Guard as a Public Information Officer. Mr. Lynett has merited numerous honors and awards, both for his professional achievements and his philanthropic efforts, including a listing in Marques Who’s Who in America, the Pennsylvania News Media Association’s Lifetime Achievement Award, and induction into the Pennsylvania Association of Broadcasters Hall of Fame. Along with his family, he received Marywood’s Presidential Medal as well as its “Lead On” Award.

Sister Kathryn Clauss, IHM, Ph.D., Scranton, Pa.

Sister Kathryn Clauss, IHM, Ph.D. Scranton, PA, elected as president of the Members of the Marywood University Corporation (IHM Congregation) in 2022, is serving on Marywood’s Board of Trustees in an ex-officio capacity. Prior to her election, Sister Kathryn served at Marywood as a liaison to ASEC, Fricchione Early Childhood Center, Marywood Heights, NativityMiguel, and the Veterans Resource Center. She also was a program manager for the Religious Formation Conference (Chicago, IL) and facilitator for congregations of religious women and men. Educated by the IHM Sisters in Scranton at St. Clare’s School and Marywood Seminary, she entered the IHM Congregation and continued her education at Marywood, where she received a bachelor of arts degree in education and a master of arts in counseling. Sister Kathryn later received a Ph.D. in marriage and family therapy at Seton Hall University, South Orange, N.J. She has devoted much of her ministry and professional endeavors to the cause of education, serving as a teacher, vice principal, and principal in elementary schools in Sayre, Pa., La Plata, Md., and Upper Marlboro, Md. She taught in the psychology & counseling program at Marywood (1995-1998), then took on leadership roles as the vice president of mission integration and corporate compliance for Maxis Health Care System at the former Marian Community Hospital, Carbondale, Pa. (1998-2002) and as counselor for missioning and community life for the IHM Congregation (2002-2010). At the end of that leadership term, she returned to Marywood and taught in the education and doctoral programs until 2014. Sister Kathryn once again served as part of her congregation’s leadership team as vice president and councilor for missioning and community life from 2014-2018.

Marywood University Board Officers

Lisa A. Lori, Esq., Board Chair, Philadelphia, Pa.

Atty. Lori, Philadelphia, is a partner, Litigation Group, with Klehr, Harrison, Harvey, Branzburg LLP. She represents national and international businesses, including Fortune 500 companies, and individuals in a full range of complex commercial litigation matters. Since beginning her service on Marywood’s Board of Trustees in 2014, she has served as secretary of Marywood’s Board, and, for the past 6 years, as chair of the board. She has been a member of the Audit Committee, Financial Affairs Committee, Shared Governance Committee, and the Executive Committee. Atty. Lori, who holds a bachelor of science degree in fashion design from Marywood University (Scranton, Pa.), initially began her career in the fashion industry before deciding to pursue a legal career. She earned her J.D., cum laude, from Temple University (Philadelphia, Pa.), and then worked for a small firm in Philadelphia that did anti-counterfeiting work. She has been with her current firm since 2002 and was promoted to partner in 2007. Atty. Lori also earned a master of laws (LL.M.) degree in trial advocacy from the Temple University School of Law (Philadelphia, Pa.).

Pia Ferrario, Vice Chair, New York, N.Y.

Ms. Ferrario, New York, N.Y., is the retired CEO of Victoria’s Secret Direct. She had previously served in a number of executive leadership roles at Victoria’s Secret, a subsidiary of LBrands. She also worked in leadership and management positions for Ups’N Downs, Enfield, Conn., JCPenney, Dallas, Tex., John Wanamaker, Philadelphia, Pa., and the Globe Store, Scranton, Pa. Since her election to Marywood’s Board in 2014, Ms. Ferrario has served on the University Advancement Committee and the Committee on Trustees. She established the Angela and Pio Ferrario Memorial Endowed Scholarship at Marywood University, and she is the recipient of the Sisters of IHM Spirit Award. Ms. Ferrario’s volunteer affiliations also include Catholic Relief Services, Catholic Charities of the Archdiocese of New York, Food Bank of NYC, and the Scranton IHM Congregation, among other faith-based and educational organizations. She is a graduate of the former Marywood Seminary (Scranton, Pa.) and studied art education at Kutztown University (Kutztown, Pa.).

Susan Cognetti, Secretary, Clarks Green, Pa.

Mrs. Cognetti, Clarks Green, serves as a paralegal and office manager at Cognetti & Cimini. Since beginning her service as a Marywood trustee in 2014, Mrs. Cognetti has served as chair of the Committee on Trustees and as a member of the Enrollment Services and Student Success Committee and the Executive Committee. She has been the secretary of the board since 2016. Mrs. Cognetti serves as Eucharistic Minister at St. Gregory’s Parish, where she was also Parish Coordinator for First Penance and First Communion for more than 25 years. Upon graduation from St. Mary’s High School (Manhasset, N.Y.), she was a National Merit Scholarship Semifinalist and a New York State Regent Scholarship Recipient. A graduate of Manhattanville College (Purchase, N.Y.), where she majored in psychology and was certified to teach Elementary Education, K-8, Mrs. Cognetti later earned her Paralegal Certification from the Pennsylvania State University (State College, Pa.).

James G. Gavin, M.S.W., Treasurer, Scranton, Pa.

Mr. Gavin, Scranton, recently retired after 21 years as President/CEO of Community Care Behavioral Health Organization, a UPMC insurance company, and is currently a senior advisor to executive leadership. Elected to the Marywood University Board of Trustees in 2013, Mr. Gavin is a member of various committees, serving as treasurer and chair of finance since 2016. A professional social worker, Mr. Gavin worked in the behavioral health field for 47 years in clinical as well as management positions. Mr. Gavin holds a bachelor of science degree in sociology from the University of Scranton (Scranton, Pa.) and two master’s degrees—a master of social work and a master of managerial science—from Marywood University (Scranton, Pa.). He and his wife, Cathy, were honored with the “Lead On” Award at Marywood’s Community Leadership Celebration in 2021.

Allied Services Receives Donations

FNCB Bank Donates $5,000 to Support Allied Services

FNCB Bank announced its support for Allied Services with a $5,000 donation to the Vocational Services Division. FNCB will serve as returning co-presenting sponsors of Allied Services Vocational Services Golf Classic. The charity tournament is scheduled for Monday, July 11, 2022, at Glenmaura National Golf Club in Moosic, Pa.  

Now in its 29th year, the tournament benefits individuals with disabilities participating in training and employment programs provided by the non-profit health system. Allied Services Vocational Services Division serves over 500 individuals with disabilities each year. Individuals with disabilities enrolled in the program receive specialized training, development of work-related skills, and supervision and guidance in the workplace as needed. The goal of the program is to support and empower individuals with disabilities as members of the workforce.     The Vocational Services Golf Classic features a shotgun start, lunch, cocktail hour, and an awards program.  To learn more about sponsoring or participating in the tournament visit or call 570.348.1407.  

Scanlon, Howley, & Doherty, P.C., Donate $5,000 to Support Allied Services  

Representations from Scanlon, Howley, & Doherty, P.C. recently visited the Vocational Training Center at Allied Services in Scranton. They joined a tour of the facility to learn more about training and employment programs for individuals with disabilities at Allied Services. The non-profit health system has provided vocational support for individuals with disabilities since the 1950s and continues to offer programs at 2 centers in Scranton and Stroudsburg, and at workplaces throughout the community.  

Following the tour Grace Doherty Hillebrand, Esq and Matt Butler, Esq presented a donation of $5,000 on behalf of Scanlon, Howley, & Doherty, P.C. The local law firm is a returning 

co-presenting sponsor of Allied Services 2022 Vocational Services Golf Classic.  

Scheduled for Monday, July 11, 2022, at Glenmaura National Golf Club in Moosic, Pa, the Vocational Services Golf Classic will feature a shotgun start, lunch, cocktail hour, and an awards program.   

To learn more about sponsoring or participating in the tournament visit or call 570.348.1407 

Live Chat Technology Helps Resolve IT Issues at Tobyhanna

Live chat technology is a fast, efficient and convenient way for computer users to get in touch with Tobyhanna Army Depot’s information technology (IT) customer service team.

Personnel experiencing problems with government-issued computers or peripheral equipment can click on the orange “support button” icon located on their desktop to live chat with IT experts trained to resolve any situation. Customers can reach out in the exact moment they have questions or problems they cannot solve.

Beyond improving the customer experience, the ability to increase team productivity – combined with data collection – can lead Team Tobyhanna to greater success with live chat as part of its customer support plan. 

“The new chat feature and corresponding support tool is a force multiplier for the customer service branch,” said IT Specialist Sean Malone, Resource Management Directorate, Information Management Division. “We are able to help more people, more efficiently, and with just a few clicks, it’s even easier for the customer to request and receive assistance.” 

The live chat provides an easy to use customer interface, while maintaining a robust set of administrative tools, features and options, which allows the help desk agent to quickly view, troubleshoot and resolve issues, according to IT Specialist Dave Kutch.

“This enhanced tool results in most issues being resolved quickly and within first contact,” Kutch said.

Army standards dictate the amount of time technicians have to respond to and close a request; it varies with each task. Implementing innovative ideas such as the live chat, walk in service desk, and knowledge base library help the organization meet those requirements.

“Everyone on my staff has access to the live chat capability whether they are working on or off the installation,” said Matthew Raup, Customer Service Branch chief. “The data we are able to collect with this new technology can help us track information such as how long people are waiting in the queue, the number of completed chat sessions and types of concerns.” 

The system also provides a transcript of each session that can be used for accountability and training, he added.

Personnel can use other methods to get help with their IT issues, but the new live chat feature will be a game changer for getting the support they need, according to Malone.

Personnel can submit work requests using the IT Service Desk link on the depot’s intranet site. For the do-it-yourselfers out there, the IT Knowledge Base link [also on the intranet] provides information on a number of topics. Technicians working at the service desk are available to address simple customer issues on the spot, loan IT equipment and assist users in entering help tickets for situations that require complex solutions.

Lastly, people can still request assistance by dialing 5-6677; however, using the legacy phone system offers fewer options to help the customer. According to Raup the best anyone can do is leave a voice mail message, which due to the volume of calls and work tickets, could go unnoticed.

The technician response time using the live chat feature averages less than two minutes.  Users can continue working while waiting for a technician to come on the line, plus watch as they progress through the queue. Customer service representatives can also see the people waiting in line.

“As a tech, I feel like I can be very productive using the chat feature,” said Jessica Holliman-Wilson, IT specialist. “I’m able to grab multiple chats at a time and work them all at my own pace.  I’m able to provide the same level of customer service as if they are talking to me face to face.”

Printer problems prompted a program analyst in the C4ISR Directorate to test the support button icon one day.

“I am so thrilled with the new app,” said Christine Shuleski. “The IT technician responded quickly and once I explained what was going on, he was able to resolve the issue in a matter of minutes.” 

Shuleski said the live chat was such a positive experience, she asked about two other issues. All three problems were settled within about 20 minutes.

The number of users and systems connected to the network far outnumber the IT experts who strive to meet or exceed customer expectations every day. The customer service branch continues to improve products, services or processes with conscious, deliberate intent to continuously invest and focus on getting better.

“We’re heading in the right direction with the steps we’re making to improve customer service,” Raup said. “My goal is to fix the computer issues through whatever means possible by providing the tools and information needed to streamline the customer experience.”

Noteology Announces New Location

We have been looking for a long time for that diamond in the rough. A place that was conveniently located and large enough to allow us to have an extensive retail space, a separate and dedicated area for our custom studio, & a space for our manufacturing and distribution. Finding this was no easy feat, but….after lots and lots of searching, we found it!⁠ ⁠ 537 Wyoming Ave in Scranton will be the new location of Noteology. ⁠This space is everything we have been looking for and more! ⁠ ⁠