Misericordia University hosting Customer Experience Academy Workshop Misericordia University’s Center for Workforce Development & Talent Solutions is inviting professionals and organizations to its Beyond Service: Designing Exceptional Customer Experiences workshop on September 24. The interactive Customer Experience Academy workshop will help participants look beyond individual transactions and develop practical strategies for creating meaningful customer experiences that strengthen relationships and drive results. Participants will explore topics including understanding customer expectations, communication, service recovery, loyalty and designing experiences with intention. Participants will also earn a Misericordia University certificate and digital badge upon completion. Space for this workshop is limited. Click here to register.
Keystone College seeking feedback from community through online survey Keystone College would like to hear from businesses, community leaders and members of nonprofit organizations as it creates its next strategic plan. The survey asks community members what they would like to see from Keystone College in the future, and the experiences of anyone who has hired or hosted a Keystone College student. Its online survey takes ten minutes or less to complete and can be completed on desktop or mobile devices. Information obtained from the survey will be used to create a stronger strategic plan. You can take the online survey by clicking here. It closes on Friday, September 18th.
Tim Kelly, Esq. recognized for dedication to pro bono legal services The Lackawanna Bar Association has awarded Tim Kelly, Esq. of Needle Law Firm with an award in honor of his dedication to pro bono legal service in Lackawanna County and the outstanding delivery of pro bono legal services. This award is in memory of Attorney Samuel Fallk, who, over a long career in Lackawanna County, dedicated countless hours to providing pro bono legal services. Pro bono legal services are offered to underserved members of the Lackawanna County community who must meet stringent income criteria in order to qualify for the free services.
Outreach Center for Community Resources to host Mighty Oak Awards The annual Mighty Oak Awards, hosted by Outreach Center for Community Resources will take place on Thursday, October 8 from 5:30 to 7:30 p.m. at Glenmaura National Golf Club. The organization will honor Jerry and Michele Musheno for their contributions to the community. Each year, the awards ceremony recognizes individuals and organizations that stand out in their efforts to support individuals and families in our community who strive to achieve family stability and economic self-sufficiency. You can buy tickets online by clicking here.
Geisinger hosting Saturday flu shot clinics Flu season is quickly approaching, and Geisinger is making it easy to get vaccinated at Saturday drive-through events. The first event will be held Saturday, Sept. 12, from 9 a.m. to 1 p.m. Drive-through flu vaccines will be available for anyone age 3 and older at dozens of participating Geisinger locations. Children 6 months and older can receive a flu shot at participating Geisinger pediatrics locations. The second Saturday flu shot clinic is scheduled for Oct. 17. “The flu can lead to serious illness, hospitalization and missed time with family, work and school,” said Stanley Martin, M.D., director of infectious diseases at Geisinger. “Getting vaccinated is one of the simplest and most effective ways to protect yourself, your family and others who may be at higher risk for severe illness.” Most insurance plans cover an annual flu vaccine. Patients will be asked to provide insurance information at the time of vaccination. Those without insurance can also receive a drive-through flu shot. Saturday clinics will be held at the following locations: Northeast Region: Clinics Geisinger Dallas (114 Lt. Michael Cleary Drive) Geisinger Kingston (560 Pierce St.) Geisinger Montage (5 Lakeview Drive, Moosic) Geisinger Mountain Top (35 S. Mountain Blvd.) Geisinger Pittston (42 N. Main St.) Geisinger Tunkhannock (809 Hunter Highway) CommunityCare CommunityCare Hazleton (426 Airport Road) CommunityCare Kistler Clinic (175 S. Wilkes-Barre Blvd.) – walk in only CommunityCare Mt. Pleasant (531 Mt. Pleasant Blvd.) Pediatrics Geisinger Pediatrics Mt. Pocono (126 Market Way) – walk in only Geisinger Pediatrics Scranton (5 Morgan Highway) – walk in only Geisinger Pediatrics Forty Fort (190 Welles St.) – walk in only 65 Forward Geisinger 65 Forward Hazleton (20 Diana Lane) – walk in only Geisinger 65 Forward Kingston (499 Wyoming Ave.) Geisinger 65 Forward Scranton (3 W. Olive St.) Flu shots will also be available at the Bloomsburg Fair from 9 a.m. to 5 p.m. on Sept. 28, Sept. 30 and Oct. 2. Find more information about flu vaccines and Saturday clinic locations at geisinger.org/flu.
Tickets now on sale for Mystic Pizza at the Scranton Cultural Center The musical Mystic Pizza is coming to the Scranton Cultural Center from October 23-25, and tickets are now on sale. Mystic Pizza: A New Musical delivers the beloved story from the iconic hit film driven by a score packed with unforgettable hits from the ’80s and ’90s. Follow best friends Kat, Daisy, and Jojo as they navigate the complexities of friendship and romance, all while slinging slices at a small-town pizza joint. You can buy tickets online by clicking here, in person at the Scranton Cultural Center Box Office on North Washington Avenue in Scranton or by calling (570) 342-7784.
Roba Family Farms hosting Jurassic Farm Roba Family Farms in North Abington Township is hosting its Jurassic Farm Dino Fest event once again this year! Through September 27, families can visit the farm for some end-of-summer fun and spend some time with the dinosaurs! Tickets are $19.95 per person and can be purchased on the Roba Family Farms website. You can also purchase day passes for the farm and make campfire site reservations.
Johnson College Offers WIOA-Approved Online Career Training Programs Johnson College offers WIOA (Workforce Innovation and Opportunity Act)-approved career training designed to help eligible individuals gain skills and industry credentials that can support new career opportunities or advancement in their current field. Through Johnson College’s Workforce Advancement & Value-Added Education (WAVE) program, individuals can enroll in career-focused training at any time and complete programs 100% online. Books and materials are included, and certification exam vouchers may be available for select programs. Some courses also include instructor-led support and guidance. Johnson College offers 13 career-focused training courses in areas such as electronic health records, medical billing and coding, professional bookkeeping with QuickBooks, sales representative and more. The programs provide opportunities for learners to develop practical skills and pursue industry-recognized certifications aligned with their professional goals. WIOA-approved training is available to eligible individuals seeking to gain new skills, change careers or strengthen their qualifications for employment. Individuals interested in WIOA-approved training at Johnson College can learn more about available programs, eligibility requirements and how to get started at johnson.edu/wave or by contacting wave@johnson.edu. PA CareerLink® Lackawanna County – a proud partner of the American Job Center network.
Tobyhanna Army Depot celebrating National Preparedness Month Tobyhanna Army Depot is using National Preparedness Month this September to remind its workforce that readiness doesn’t begin when the sirens sound; it begins much earlier with knowing the risks, making a plan, having the right supplies and understanding how to receive critical information. This year’s National Preparedness Month theme, “Americans Stand Ready,” emphasizes the importance of individuals and communities taking an active role in preparing for emergencies before they happen. Emergency management personnel monitor weather and regional threats, coordinate with partner agencies and conduct exercises designed to identify vulnerabilities before they become problems. Tobyhanna also maintains several systems designed to keep employees informed during an emergency, including the ALERT! mass notification system, the Giant Voice outdoor warning system and more. Those systems are only effective if employees know how they work and are prepared to respond when an alert is issued. It’s also important to verify and update your emergency contact and notification settings at work and at home. Employees should ensure their information in ALERT! is current, while families should establish emergency contacts, enable local weather alerts and identify an out-of-area contact who can serve as a central point of communication if local networks become overwhelmed. Employees should identify at least two ways out of their immediate work area and know the locations of nearby fire extinguishers, first aid kits and automated external defibrillators. They should also know where to shelter during severe weather and understand how that differs from an evacuation during an event such as a fire. Understanding the difference between a watch and a warning, knowing where to go and recognizing what an emergency notification is asking you to do can save valuable time. Employees should also familiarize themselves with Tobyhanna’s Emergency Action Plans, commonly referred to as the “Rainbow Flip Chart,” which provides guidance for responding to various emergencies. Installation training opportunities can provide another layer of preparedness. Courses such as CPR/AED certification and Stop the Bleed training give employees practical skills they can use when professional help may not immediately be available. Finally, preparedness doesn’t stop at just the workplace. Families should have a plan that identifies evacuation routes, meeting locations and methods of communication if family members become separated. Plans should account for children, elderly relatives, and pets.
Women in Philanthropy to Host Panel Celebrating Women Who Shaped Lackawanna County Women in Philanthropy, an initiative of the Scranton Area Community Foundation (SACF), will host Women Who Shaped Lackawanna County: A Panel Discussion Celebrating Past Contributions and Present Impact on Tuesday, September 15, from 5:30 to 7:30 p.m. at the Scranton Area Community Foundation, 612 Jefferson Avenue in Scranton. The event is free and open to the public and will celebrate the generations of women who have helped shape Lackawanna County through leadership, philanthropy, volunteerism, advocacy, service and civic engagement. Held as part of SACF’s continued America250PA commemoration, the program will bring together leaders from four local organizations with deep connections to the region’s history and community life. Panelists will share stories of women who came before us, the organizations they helped build and the ways women continue to strengthen Lackawanna County today. “For generations, women have played a defining role in shaping Lackawanna County—building organizations, strengthening neighborhoods, responding to community needs, and creating opportunities for others,” said Laura Ducceschi, President and CEO of the Scranton Area Community Foundation. “As we commemorate America’s 250th anniversary, this event gives us an opportunity to celebrate that remarkable legacy while also recognizing the women whose leadership, generosity, and service continue to move our community forward today.” Women in Philanthropy was founded in 2014 on the belief that when women come together, they can make a meaningful difference in their community. The initiative creates opportunities for women to learn, connect, give, volunteer and lead while turning individual contributions into collective impact. Guests attending the program are also invited to visit the America250PA bell located at the Scranton Area Community Foundation before or after the event. Titled A State of Giving, A City of Hope, the one-of-a-kind bell was designed by local artist Cherie Fruehan and unveiled in September 2025. It is one of more than 100 bells placed throughout Pennsylvania as part of America250PA’s statewide Bells Across PA initiative commemorating the 250th anniversary of the United States. The bell was sponsored by SACF with generous support from Susan and Dorrance Belin and celebrates the region’s history, generosity, and hope for the future.