Keystone College Professional Development Institute Calendar of Events Effective Remote PresentationsOnlineJanuary 14, 2021 10 a.m. to 11 a.m.Fee: $50Learn public speaking techniques in the remote landscape of business today. The program explores best practices for organized remarks and presentations that will engage and impact your audience. Providing Exceptional Customer Service in the Remote WorkplaceOnlineJanuary 27, 2021 9 a.m. to 10 a.m.Fee: $50This program will examine some of the basics that your organization should be asking of your service employees to make a positive difference with your customers. A series of valuable team relationship programs are offered on Fridays in January. The content will lead a participant through effective communication, maximizing collaboration, and creating an environment of accountability in the virtual workplace environment. Participants can enroll in a single program of interest or receive a 10% discount for enrolling in the series of three programs. From the links below, you will be able to choose one, two, or all three courses. Building Trust and CommunicationOnlineJanuary 15, 2021 10 a.m. to 11 a.m.Fee: $50In this one-hour program, participants will learn best practices to foster an environment of transparent communication, build trust, along with actionable skills for working through difficult conversations. This program is ideal for management of all levels, from those well practiced to the newest hire. Improving Team Relationships in a Virtual Environment (1)OnlineEnroll in 1, 2, or 3 programs best suited to you or your team’s professional development needs.There is a 10% discount when you register for all 3 programs at the same time. Engage your team! Collaboration (2)OnlineJanuary 22, 2021 10 a.m. to 11 a.m.Fee: $50The need for collaboration in 2020 and beyond is real and has been a buzz in different industry settings. In this one-hour program, participants will discuss the pitfalls and ways to build a collaborative environment in a safe way. Creating Accountability in a Virtual Environment (3)OnlineJanuary 29, 2021 10 a.m. to 11 a.m.Fee: $50 This one-hour program will provide attendees with 5 actionable keys to creating and maintaining an environment of accountability in the new remote work environment. Discover tools to foster an environment of collaboration and ensure team success. Moving Projects Forward in a Remote Environment OnlineFebruary 11 and 18, 2021 – 9 a.m. to 10 a.m.Fee: $100Learn best practices on managing remote project team members and guiding them as they move your projects forward. Register today by visiting www.keystone.edu/pdi or by contacting 570-945-8621 or email@example.com. Course dates and times may be subject to change due to availability.