The Scranton Area Community Foundation NEPA Rescue Veterinary Clinic Launches

On Thursday, March 2, The Scranton Area Community Foundation celebrated with a ribbon-cutting ceremony and reception that was held at Indraloka Animal Sanctuary in Dalton launching the opening of the NEPA Rescue Veterinary Clinic. The NEPA Rescue Veterinary Clinic is a project of the Indraloka Animal Sanctuary along with the NEPA Animal Welfare Collaborative.  The mission is to increase access to quality, low-cost veterinary care for animals in the care of 35+ animal welfare organizations across the Northeastern Pennsylvania region.

The NEPA Rescue Veterinary Clinic was made possible by funding from the Robert H. Spitz Foundation, along with support from other funders.  Thanks to grant support from the Robert H. Spitz Foundation, Indraloka Animal Sanctuary was able to hire Dr. Leslie Interlandi as a full-time veterinarian for the NEPA Rescue Veterinary Clinic. The NEPA Rescue Veterinary Clinic offers services to 501(c)3 rescues, shelters, and sanctuaries located in Northeastern Pennsylvania that are part of the NEPA Animal Welfare Collaborative. To become involved with the NEPA Animal Welfare Collaborative, contact the Scranton Area Community Foundation at awc@safdn.org

Wayne Bank Launches Customer Care Service Center

Lewis J. Critelli, President and Chief Executive Officer of Wayne Bank, is pleased to announce the opening of the Bank’s new Customer Care Service Center.

The purpose of the Customer Care Service Center (“the Center”) is to provide customers with a quick and convenient way to receive immediate assistance on any of the Bank’s products and services.

“We are so pleased to introduce our new Customer Care Service Center,” remarked Mr. Critelli. “Wayne Bank is committed to providing the best possible customer experience throughout our Corporate Office and Community Office network. With the new Center, customers can make one phone call and receive immediate assistance with their banking, whether they have a question about our mobile banking app or want to apply for a home equity loan.”

Currently, customers may reach the Center by phone, however plans for future technological enhancements include email contact as well as a live chat feature.

Executive Vice President and Chief Operating Officer, Robert J. Mancuso commented, “Wayne Bank is constantly on the lookout for new technology-based solutions to add value to our customers. The Customer Care Service Center will make contacting us a more streamlined and efficient process, for both our customers and our back office employees.”

The Center currently has a team of five experienced and knowledgeable bankers ready to answer questions and help customers with any of their financial needs. The team is led by Vice President and Customer Care Service Center Manager, Tanyia Vannatta, who formerly served as manager of Wayne Bank’s Callicoon Community Office.

“The Customer Care Service Center team is excited and ready to assist customers with anything they may need,” explained Mrs. Vannatta. “We have a conscientious and dedicated team here with a combined 23 years of customer service experience, so our customers are in great hands.”

Wayne Bank’s Customer Care Service Center is open Monday through Friday from 8:00 a.m. to 5:00 p.m., and Saturday from 8:00 a.m. through 12:00 noon. The Center can be reached by phone at 1-800-598-5002 or 570-253-1455.

NeighborWorks NEPA Launches Mobile Toolkit Program

NeighborWorks Northeastern Pennsylvania is pleased to announce the launch of the Mobile Toolkit program.

The Mobile Toolkit is a trailer-based collection of outdoor tools and equipment that can be transported and used for cleanups, tree-plantings, and other outdoor projects. The Mobile Toolkit will be available for use by local nonprofit organizations, neighborhood groups, and others to complete neighborhood improvement projects. Tools available in the Mobile Toolkit include a lawnmower, walk-behind and hand-held string trimmers, shovels, rakes, wheelbarrows, and various hand-held tools.

“The Mobile ToolKit represents a great step forward in our capacities to aid our community partners in the area of neighborhood revitilization,” Jesse Ergott, NWNEPA President & CEO, said of the initiative. “The tools and equipment available for use through this program will allow neighborhood groups to accomplish projects that may not be possible otherwise.”

The Mobile Toolkit has served as the team service project for the Community Leadership Instittue (CLI) team from NWNEPA.

Organized and hosted by NeighborWorks America, the CLI program brings together teams of neighborhood leaders from NeighborWorks Network member organizations across the United States to strengthen the capacity of the participants to make positive change in their communities. The CLI timeline includes action planning sessions, skill-building workshops and a yearlong service project implementation period.

CLI team members include Thom Welby, Henry Matute, Andy Chomko, Anne McNally, Tim Schwartz, Robert Philbin, Eric Myers, Robert Gattens, Meegan Possemato, and Holly Yorkonis.
For more information, or to reserve the Mobile ToolKit for an upcoming neighborhood project, visit nwnepa.org/mobiletoolkit, or contact Gerard Hetman at 570-558-2490 or ghetman@nwnepa.org.

Geisinger Launches On-Demand Telehealth Visits

When you need care right away but it’s not an emergency, you can now see a Geisinger urgent care provider without leaving home.

On-demand virtual visits are available for conditions typically seen at Geisinger’s ConvenientCare urgent care centers. These include cold and flu symptoms, allergies, rashes, headaches, insect bites, sinus infections and urinary tract infections. Providers can assess your symptoms virtually and provide care, referrals and/or prescriptions without having to see you in the clinic.

“Virtual on-demand visits add another level of convenience for Geisinger patients who need to see a provider quickly,” said David Fletcher, Geisinger’s associate vice president for telehealth. “Geisinger’s telemedicine capabilities provide patients with the care they need in the comfort of their homes.”

If you’re a Geisinger patient, you can access on-demand virtual care at geisinger.org/virtualcare, via the symptom checker feature of Geisinger.org’s Virtual Assistant, or through the myGeisinger portal at geisinger.org/mygeisinger. On-demand visits are available Monday through Friday, 9 a.m. to 7 p.m., and 8 a.m. to 5 p.m. on weekends.

The use of telehealth has increased tremendously during the COVID-19 pandemic, and Geisinger now offers telehealth visits for primary care, urgent care and 72 specialties. For more information about telehealth at Geisinger, or to see a demo, visit geisinger.org/telemedicine.