Geisinger Recognized for Diversity Practices

Geisinger has earned designation as an “LGBTQ+ Healthcare Equality High Performer” from the Human Rights Campaign Foundation (HRC). The designation was awarded in the HRC’s Healthcare Equality Index (HEI), released in May.

Of 1,065 healthcare facilities that participated in the HEI 2024 survey and scoring process, Geisinger is just one of 462 organizations to receive this designation. The recognition speaks to Geisinger’s ongoing commitment to diversity, equity and inclusion (DEI) practices and creating a welcoming, inclusive environment for patients, members and employees.

Among several categories, Geisinger scored high for its DEI practices listed below:

  • Bias elimination and welcoming interactions: Geisinger recently established a systemwide policy to address issues related to patient and visitor misconduct. Geisinger’s Office of DEI hosts a monthly education and training session for all staff focused on SAFER, a model that helps guide employees when responding to verbal or physical harassment and discriminatory behavior.
  • Electronic Health Records (EHR) sexual orientation and gender identity (SOGI) data: In 2019, Geisinger clinicians started gathering SOGI information in its EHR platform, Epic. This effort has been ongoing to better understand patients’ healthcare needs, address health disparities and provide high-quality care to everyone.
  • Pronouns in EHR: In 2019, Geisinger also started collecting patients’ pronouns in Epic, along with veteran status and other demographic information, which helps clinicians better meet patients’ individual needs.
  • Comprehensive benefits for domestic partners: Geisinger provides medical coverage and other health benefits to domestic partners of benefits-eligible employees, as long as shared residence is proven.
  • Employee resource groups: Geisinger’s officially recognized LGBTQ+ employee resource group Geisinger — People Ready for Inclusion, Diversity and Equality (G-PRIDE) exists to foster a welcoming, caring and inclusive environment for employees of all sexual orientations, gender identities and expressions.
  • Community engagement and support: Each year, Geisinger supports, participates in and sponsors several LGBTQ+-related events and initiatives in communities across its service area.

“We’re honored to be acknowledged by the HRC’s HEI for our ongoing commitment to promote inclusivity and equity at Geisinger,” said Kim Drumgo, chief diversity, equity and inclusion officer. “This achievement reminds us of the positive impact we can make together by being champions of humanity and making a difference in the lives of others.”

This year’s HEI comes as LGBTQ+ adults are twice as likely as non-LGBTQ+ adults to be “treated unfairly or with disrespect by a doctor or healthcare provider” in the last three years, according to the Kaiser Family Foundation. The impact of anti-LGBTQ+ legislation combined with a history of discrimination in healthcare settings has the potential to cause even more LGBTQ+ people to delay or avoid seeking healthcare, which makes the HEI even more salient for those looking to find LGBTQ+-inclusive care.

Starry Knights Learning Center Earns ECE Champion Award

Starry Knights Learning Center received the Equity in Early Childhood Education (ECE) Champion Award, honorable mention level.

The Department of Human Services Acting Secretary Meg Snead announced the Equity in Early Childhood Education (ECE) Champion Award recipients to programs across the commonwealth. More than 50 ECE providers were awarded based on their ability to enhance equitable practices within their program as part of providing quality services for children and families.

“Early Childhood Education professionals, providers and programs have been such an inspiration during the pandemic, and it should come as no surprise they are also leading equity and inclusion efforts as well,” said Acting Secretary Snead. “Month of the Young Child is focused on bringing attention to the needs of young children and their families and to recognize ECE programs and services that meet those needs – including equity and inclusion.”

“It has been a rough two years for ECE programs, and I am so proud to highlight programs that are going above and beyond during this time,” said Deputy Secretary of the Office of Child Development and Early Learning, Tracey Campanini. “The work around equity and inclusion is so important and we really wanted to make sure that work was recognized and celebrated.”

Nominate Local Diversity, Equity and Inclusion Leaders

For Diversity month, our chamber, in partnership with our regional chambers, are highlighting leaders locally who are involved in diversity, equity, and inclusion causes and initiatives in our community.

We are currently accepting nominations for individuals to be a part of this campaign, which will include a blog post highlighting the individual, as well as a graphic piece of the individual to be shared across our social media platforms throughout the month of April.

This campaign will begin on April 4th and run M-F until April 31st.

Nominations will be open until March 29th. 

Kim Drumgo – EMPOWER Conference Speaker

Chief Diversity, Equity, and Inclusion Officer, Geisinger Health System

Presentation: Inclusive Companies and Communities

The last two years has caused significant shifts in the workplace, demographically and interpersonally. Now more than ever, organizations are grappling with the effects of the “Great Resignation” and are competing for talent locally and nationally. In this session, Kim will provide insight into how companies and the communities they serve can increase resilience and aptitude for change, attract talent, grow engagement, and allow for better relationships between people from different perspectives and experiences.  



Bio:

Kim Drumgo, MBA, is the chief diversity, equity, and inclusion officer for Geisinger, an integrated health services organization that serves more than 3 million residents through 45 counties in central, south-central, and northeast Pennsylvania with over 24,000 employees. 

In her role at Geisinger, Kim provides strategic leadership and support of DEI programs across the health system.  Her current focus areas include fostering inclusive cultures, talent attraction and growth, community health equity, and supplier diversity. 

With over 25 years of experience, Kim is recognized as a thought leader with demonstrated experience leading change initiatives in large matrixed organizations such as Anthem, AICPA, and BCBS.  In the last 15 years, Kim has established multiple inaugural DEI offices and revitalized a fortune 30 DEI program to align the accountability of DEI with its 70,000 employees strategically.

As an expert in the field of diversity management, Kim has been cited or featured in Becker’s Hospital Review, Chief Healthcare Executive, Profiles in Diversity Journal, Diversity Network Journal, Diversity Manager, The Journal of Accountancy, and many other publications and conferences.

Kim is the past chairman of the PhD Project board and member of the Conference Board Diversity Council. She continues to serve as an advisor to many other entities focused on diversity and inclusion. Kim holds a Bachelor of Science degree in public health from UNC Chapel Hill and a master’s degree in business administration from the University of Maryland. 

Diversity, Equity, and Inclusion Forum, Call for Speakers

We’re looking for passionate speakers to join us as presenters for our third annual Diversity, Equity, and Inclusion Forum, presented by the Greater Wyoming Valley Chamber’s Diversity, Equity, and Inclusion Council and in partnership with our regional chambers! This year, we will be taking what used to be our webinar series and offering a full day of DEI-focused sessions. We are looking for diverse-owned businesses owners or entrepreneurs and individuals who have dedicated themselves to building diversity, equity, and inclusion practices in their workplaces and in the communities.

Presentations will take place over Zoom on April 12th and will be 30 minutes in length. Selections will be determined at the Diversity, Equity, and Inclusion Council meeting in March and speakers will be notified of their selection soon after applications close. Complete the RFP form before the close of business on February 10th. For any questions, please email Everal at everal@wyomingvalleychamber.org.

Kim Drumgo Named Geisinger’s First Chief Diversity, Equity and Inclusion Officer

Furthering Geisinger’s commitment to promote an inclusive and welcoming organization and community to all, Kim Drumgo has been named the health system’s first chief diversity, equity and inclusion officer.

In this new role, Drumgo will champion and guide the organization to better understand the importance and value of a diverse, equitable and inclusive environment, as well as serve as a catalyst for change at Geisinger. She will provide systemwide thought leadership, strategic direction and implementation of diversity, equity and inclusion-related programs and initiatives.

“Our patients, members, employees and community deserve a safe environment that welcomes people of every race, ethnicity, gender, sexual orientation, sexual identity, ability, veteran status and faith,” said Amy Brayford, Geisinger executive vice president and chief of staff. “With Kim in this new role, I’m confident that we’ll move to new heights, prioritizing and advancing diversity, equity and inclusion across all aspects of our organization — ultimately improving the health and well-being of our Geisinger family, patients, members and communities. We’re incredibly fortunate to have gained such an accomplished and committed leader to help us make better health easier for everyone.”

Studies have shown that each community of people may have different health needs. These include the black community having a higher rate of diabetes; lower rates of cervical and breast cancer screenings in transgender men; and a higher rate of suicide among military veterans and active members than that of the general public. Creating an inclusive health care setting that connects with patients and their specific situation can help better address and serve the health needs of the community.

“I’m thrilled to join Geisinger in this new role. The communities and patients we serve each have unique situations and needs. We know the best way to serve our diverse communities is to ensure we maintain a welcoming environment that seeks out and values different views and perspectives. We can all benefit and excel in environments where our voices are heard and our needs are met. The preservation of dignity and respect will be critical to our success.” said Drumgo. “I look forward to partnering with our Geisinger family and community leaders on these important topics. Geisinger and the communities we serve are infinitely stronger when we can harness the talents and backgrounds from each of us for the betterment of us all.”

Drumgo brings over 15 years of experience in the diversity and inclusion field and has a strong track record setting DEI strategies, engaging stakeholders and driving results. She has held leadership roles in several organizations, including most recently serving as chief diversity officer for Anthem Inc., where she led more than 63,000 leaders and employees in having authentic, compassionate conversations about race, social justice and health equity. She has also held leadership roles at the American Institute of Certified Public Accountants and Blue Cross Blue Shield of North Carolina. She was named to Network Business Journal’s Top 25 Women in Business and recognized for her leadership in Diversity by Profiles in Diversity Journal.

Drumgo earned her Bachelor of Science in Public Health from the University of North Carolina at Chapel Hill and her Master of Business Administration from the University of Maryland.

An Introduction to Diversity, Equity and Inclusion Workshop

The University of Scranton’s new Center for Ethics and Excellence in Public Service will offer its inaugural workshop “An Introduction to Diversity, Equity and Inclusion for NEPA Government Official” on Tuesday, Aug. 31. The workshop, offered free of charge to county and city officials of Northeastern Pennsylvania via Zoom, will run from 3 p.m. to 4:30 p.m. and will be facilitated by DNG Consulting, an independent diversity, inclusion and equity consulting group (see attached flyer for facilitator bios). PNC is the exclusive sponsor of the event.

“Promoting and maintaining diversity, equity and inclusion is imperative in ensuring ethical and effective governance for all. We are glad to provide a workshop on these timely issues and we look forward to having the Center offer programs on a range of topics that can aid public officials and their staff in their important work,” said JoyAnna Hopper, Ph.D., assistant professor of political science and co-director of the Center for Ethics and Excellence in Public Service.

The interactive workshop will address why attentiveness to diversity, equity and inclusion is important for effective governance and articulate how implicit bias and systemic racism are defined and identified. The workshop will also cover best practices in how government bodies and officials can take matters of racism and bias into consideration in evaluating institutions and policy effectiveness.

Three experienced consultants with DNG will facilitate in the workshop. Principal at DNG Consulting, Danielle N. Gadson, Ph.D., is an assistant professor of public administration at Villanova University and chairs their Public Administration Department Diversity, Equity, and Inclusion Committee. As a professor and a trained Intergroup Dialogue facilitator focusing on race, Dr. Gadson teaches courses in public administration theory, data analysis, health services planning, and intergroup relations.

Senior consultant at DNG, Stephen A. Sheridan, Jr. works as the director for accountability, accreditation and assessment services at Villanova University, providing leadership and expertise in the design, implementation, and analysis of assessment activities related to student development and learning outcomes. He is a trained Intergroup Dialogue facilitator with experience facilitating on the topics of disability, race and socioeconomic status.

Senior consultant at DNG, Terri Boyer, Ed.D., is the founding director of the Anne Welsh McNulty Institute for Women’s Leadership and an associate professor of education and counseling at Villanova University. Dr. Boyer has published widely on educational and workforce equity, institutional reform for equity, women’s education and leadership, the effectiveness of equity programs, and assessment and teacher training.

The workshop is convened by the University’s Center for Excellence in Ethics and Public Service with its Office of Community and Government Relations in collaboration with DNG Consulting. Registration is required to participate in the event and can be completed online or by e-mailing ceeps@scranton.edu.

Marywood University Offers Diversity, Equity, and Inclusion Certificate Program

Marywood University’s Office of Institutional Equity and Inclusion (OEI) recently announced that it will offer a Diversity, Equity, and Inclusion (DEI) Certificate Program for staff and faculty members. The DEI Certificate Program is a cohort model designed to increase the level of awareness, understanding, and action for equity by creating an inclusive community that reinforces the University’s core values and mission.

Attendees of the DEI Certificate Program will attend at least five DEI workshops and/or events, submit a diversity statement, present a reflective portfolio/e-portfolio; and participate in an Intercultural Development Inventory Assessment. The program will be offered in the fall and spring semesters beginning the week of January 18, 2021, with competition of the certificate to occur one calendar year from the chosen start. Continuing education and ACT 48 credits are available where applicable.

DEI represents a healthy campus climate at Marywood that proactively prepares students for the global marketplace and faculty and staff to be leaders for inclusive excellence. The overarching goal of this certificate is to foster active engagement of Marywood’s faculty and staff with its student body and to promote an environment of opportunity and success for all members on campus. Participants who obtain the certificate will gain the competencies necessary to enact systemic change at Marywood and in higher education.

For additional information about Marywood University’s Diversity, Equity, and Inclusion Certificate Program, please contact Yerodin Lucas, Ph.D., director of the office of institutional equity and inclusion and Title IX coordinator, at ylucas@marywood.edu