Click-Video launches HealthConvos

Click-Video is pleased to announce the launch of HealthConvos, an interactive patient education platform designed to help healthcare organizations support patients beyond the clinical encounter—without adding more work to their teams.

Patients often think of important questions after they leave an appointment. With HealthConvos, they can ask questions in their own words and receive a relevant, organization-approved video answer within a simple, conversational experience.

No patient login or personal information is required. Healthcare organizations can make HealthConvos available through a link, QR code, or website embed—without requiring a complex EHR integration.

In addition to helping patients find clear information when questions arise, HealthConvos gives organizations insight into aggregate question trends. These trends can help patient education and experience teams identify common areas of uncertainty, recognize gaps in existing resources, and determine what educational content may be needed next.

“HealthConvos was built around a simple idea: patient education should begin with the patient’s question,” said Joy Lin, Co-founder, President and CTO of Click-Video. “We want to help healthcare organizations extend trusted support beyond the appointment while making approved education easier for patients to access.”

HealthConvos is designed for health systems, hospitals, healthcare practices, patient education teams, patient experience leaders, and organizations working to improve patient understanding and follow-through.

To learn more, visit https://health-convos.com.