AAA North Scranton Promotes Deanna Smith Members News July 21, 2022 Deanna Smith was recently promoted as the newest Office Manager for the AAA North Penn Scranton Member Service office. Deanna started her career with AAA North Penn in 1999 as a part time employee in the Emergency Road Service Department. During that time, she took on various roles including the training of new employees and was a shift supervisor. In 2007 she obtained her bachelor’s degree from Bloomsburg University and returned to AAA full time as a night and weekend supervisor. In 2014 she took an opportunity to manage the Honesdale Member Service office and took a more active role in membership and travel services. Recently an opening for the Scranton Office Manager position became available and she jumped at the opportunity to be closer to her hometown and take on a larger role within our organization.