Olyphant and Peckville Self Storage: Business as Usual March 17, 2020 To ensure the safety and comfort of our guests in response to the concerns about the COVID-19: We are operating business as usual. However, I would like you all to know that both our Olyphant and Peckville storage locations have always practiced very high standards of cleanliness for not only our offices, buildings, and grounds but also for our U-Haul vehicles as well. But now we are taking extra precautions to protect our customers and staff during the difficult time our country is going through. It is common practice for our employees to wash their hands frequently throughout the day with soap and water. But, in addition, they are using a high alcohol-based hand sanitizer. We are following CDC guidelines for disinfecting frequently touched surfaces, including workstations, countertops, desk accessories, equipment, and chairs after each encounter with customers and guests. We are disinfecting doorknobs and door handles on all buildings. We are also thoroughly cleaning our offices several times per week. All employees have access to disposable wipes so that commonly used surfaces such as keyboards, desk, and telephones can be wiped down by employees before each use. In addition, all components of the cab of our U-Haul vehicles are not only cleaned after each use but disinfected as well. We encourage our employees who have respiratory issues or flu-like symptoms to stay home. And, whereas our interaction with customers is minimal, we encourage our customers and guests to do the same. If possible, please call, rather than visit the office, to conduct business. We will get through this together.