News

Scranton Chamber to Welcome Disney Institute

 

Disney Institute is bringing its renowned professional development course, Disney’s Approach to Business Excellence, to our region on Thursday, October 12, 2019.  Sponsored by The Greater Scranton Chamber of Commerce, the one-day event will help area professionals begin to understand the power of leadership values, discover how customer loyalty can be established, and gain insight into how organizational culture is strengthened. Participants gain an awareness of the systems and processes that can make exceptional customer service achievable and learn how to integrate personal creativity and organizational processes to support continuous improvement within their organization.

This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide.

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