Best Practices Awards
These awards recognize companies that have implemented policies and program in place to generate competitive advantages, revenue profits and/or long-term value in the following categories:
Customer Service: Showcases a company whose customer service techniques and implementations resulted in an overall increase of client satisfaction leading to higher client retention, referrals and/or profits.
Technology & Innovation: Showcases a company whose technologies have made a major impact on the company's ability to generate profits and create a competitive advantage. The technology must have been created for and implemented for results within the company, not for a client/customer.
Human Resources & Leadership: Showcases a company that has implemented processes to identify, attract, retain and/or motivate a workforce that establishes a culture of empowerment and provide the company with a competitive advantage.
Community Involvement: Showcases a company that clearly demonstrates its commitment to community involvement and philanthropic programs as part of their core business values.
Eligibility
• Any for-profit business serving Lackawanna County.
• The business must be fully operational for at least 12 months.
• The business must be a member, in good standing, of the Greater Scranton Chamber of Commerce at the time of application and at the time of the award presentation.
• If selected as an award finalist, at least one representative from the business must attend the Chamber's Award Gala.
To nominate someone for this award, download the application on the left. For more information, please contact Christina Hitchcock at 570-342-7711, or at chitchcock@scrantonchamber.com. | 
