By Jennifer Kern, Marketing Coordinator
Have you ever seen advertisements for computer repair shops claiming that they can fix any type of problem? Many people might think that a computer repair shop and a computer service company provide the same types of support, but that’s not true.
There are many levels of expertise in the information technology field. The differences in service that a computer repair shop provides compared to a company focused on business IT support are astounding. Below are a few traits and practices that distinguish computer service companies from general computer repair shops.
Since home and business computers are in totally different environments, they require different service. A computer repair shop’s primary goals are to assess the needs of people’s home computers with one or a few PCs. Completing specific repairs and basic program installation is a majority of what computer repair shops do. They are usually unfamiliar with the traits and practices listed above, which are essential for a business operation. Your business needs a computer company that provides proactive computer support for businesses and understands the way you use technology at your workplace.
tech42 has been a member of The Greater Scranton Chamber of Commerce since 2012.